With today’s news, it becomes apparent that Microsoft not only cannot produce an operating system for consumers that is safe and reliable but is also incapable of running a data center. Admittedly, the data center they were running was not Microsoft but rather Oracle based. But sound data center management does not depend on technology. Backup and recovery are religion, not add-ons. Other companies do quite well with Oracle. And Oracle does quite well for other companies. Microsoft lost data for T-Mobile users of Sidekick. If you outsource, be careful of the company that acquires your outsourcer. When you put your eggs in the cloud basket, be careful of who is watching the basket.